are links to customer care information, and directions to change
call us at 402-254-3901 day or night.
If you have an outage or emergency after regular business hours,
still call 402-254-3901 and then Press 1 to leave
a message and an on-call technican will listen to your message.
Or Press 2 to leave a message that will be heard by office staff
during the next business day. To send us an email, click
here and we will read your email the next business day.
the View Mail link at the left to view your Hartel.net email...
when you're away from home, or if you're away from the PC where
you normally download your Hartel email. You can also use this
to send an auto-reply in the event that you're not able to view
your email for a certain period of time (such as if you're on
vacation or away on a business meeting).
Billing is an easy and convenient way to view and pay your bills
online. You can see both your past and current invoices,
set a one-time or recurring payment, and more - all from the comfort
of your home. Just click the e-bill link or the large GO GREEN
link to our secure website.
here to open directions on using our new online EBill & BillPay
create an account and sign-up, you must know your CPNI (Customer
Proprietary Network Information) passcode OR the amount
of your last payment. If you need to create a CPNI passcode,
please stop in our office. FCC regulations do not allow
us to set up a CPNI passcode over the phone if you call
the Phone Portal link at the left side to gain access to several
With Phone Portal, you can check your voicemails, manage greetings
that you have recorded, and monitor your conference calls. Plus
you can manage your IPTV service by seeing your on-screen guide
at your desktop, run a Search for upcoming shows and read the
details, and you're able to set recordings if you have our Whole-Home
DVR. Please note that you must be using Internet Explorer and
have Microsoft Silverlight installed on your PC.
the link to the left to become a fan of Hartelco on facebook where
you can get important notices,
learn of upcoming events, and more. We don't overburden you with
posts, but only post items that hopefully will be of assistance
to most of our customers.
contact our office at 402-254-3901 with any questions.